UK customers are eligible for free standard shipping on orders over £50.

Standard shipping operates weekdays Mon - Fri.

Standard Shipping costs £3.99

For all UK standard shipping orders, delivery is between 2-3 working days.

UK Customers are eligible for free next day delivery on orders over £100.

Need that item asap? All items that are in stock are available for UK next working day delivery.

UK Next Day Delivery Costs £5.99

Next day delivery is only for the next working day, so if you’ve placed an order on Friday after 1pm or the weekend, then you’ll receive it on the following Tuesday as our warehouse does not work weekends.

Any next day deliveries placed on bank holidays or public holidays will be despatched the next working day.

Royal Mail aims to deliver within 24 hours, though very occasionally delays can happen, so please be mindful that we can’t take responsibility for these and shipping costs are non-refundable.

Saturday delivery is delivered on the first Saturday after the order is placed. Orders must be placed on or before Friday by 1pm to be delivered on Saturday.

UK Saturday Delivery Costs £8.99

Royal Mail aims to Saturday delivery orders on Saturday, though very occasionally delays can happen, so please be mindful that we can’t take responsibility for these and shipping costs are non-refundable.

You are responsible for any U.S. taxes and fees that may be due under U.S. law.

Standard Shipping

US customers are eligible for free standard delivery on orders over $270.

USA Standard Shipping takes approx 5-7 Business Days

Express Delivery

Need that item asap? We offer an international express delivery service.

USA Express Delivery takes approx 1-3 Business Days

Delivery times provided are estimates from our courier services and are not guaranteed. We advise all customers to place orders well in advance and allow extra time for potential unexpected delays.

Standard Shipping

Republic of Ireland customers are eligible for free standard shipping on orders over £100.

Standard delivery operates weekdays Mon - Fri.

Standard Shipping is between 2-4 Business Days

All our Republic of Ireland deliveries are handled by Royal Mail.

Please note, we do not take any responsibility for delivery to shipping companies or freight forwarders, this will be at your own risk.

Standard Shipping

Standard Shipping operates weekdays Monday - Friday.

Standard Shipping is between 3-5 Business Days

All international standard orders are shipped via Royal Mail and then passed on to your local courier for final delivery.

Express Delivery

Need that item asap? We offer an international express delivery service.

Express Delivery takes approx 1-3 Business Days

Any customs duties or taxes that may apply at your destination are your responsibility. Please keep an eye on your tracking for updates.

Standard Shipping

International Standard Shipping takes approx 3-8 Business Days

All our international standard deliveries are handled by Royal Mail.

Reliability is key, which is why we use a signed-for delivery service.

Please make sure you or someone you know will be present either at a home or work address to accept your delivery. If no-one is in there will be a card left so that a re-delivery can be arranged, or you can collect from the depot.

For both free and paid deliveries, you will need to make sure that you cover any ingoing customs or taxes costs should any be incurred when shipping to your destination.

Express Delivery

Need that item asap? We offer an international express delivery service.

International Express Shipping takes approx 2-3 Business Days

All our international express deliveries are handled by UPS.

Reliability is key, which is why we use a signed-for delivery service.

Please make sure you or someone you know will be present either at a home or work address to accept your delivery. If no-one is in there will be a card left so that a re-delivery can be arranged, or you can collect from the depot.

TSHKA cannot predict or control any customs duties or import taxes that may apply to your order. These charges are determined by your local customs authority and carrier and paid to your government and remain the responsibility of the customer.

For the most accurate guidance, we recommend contacting your local customs office to check potential fees before placing your order.

To ensure a smooth and secure delivery process, TSHKA requires a physical street address for all orders. We do not ship to PO Boxes, as many couriers require someone to be present to sign for the package. Additionally, PO Boxes are located in shared spaces at the post office, where deliveries may not be securely received.

If a PO Box is provided at checkout, our team will reach out via email to request a valid street address. Please note that this may cause delays in processing your order. To avoid any interruptions, we recommend entering a physical address at the time of purchase.

At TSHKA, we strive to process and hand over your parcel to the delivery courier as quickly as possible. However, once the parcel is with the delivery courier , any delays in delivery are beyond our control. We understand that delays can be frustrating, but it's important to note that our shipping charge does not function as a guaranteed money-back service for delivery times.

We are not liable for any delays that may occur once your order has been dispatched to the delivery courier. Delivery times provided are estimates from our courier services and are not guaranteed. We advise all customers to place orders well in advance and allow extra time for potential unexpected delays.

We recommend checking the tracking information provided, as it will give the most accurate updates from the delivery courier.

We strive to meet all delivery timelines, we are not liable for any delays that may occur once your order has been dispatched to the delivery courier. Delivery times provided are estimates from our courier services and are not guaranteed. We advise all customers to place orders well in advance and allow extra time for potential unexpected delays.

If the recipient refuses delivery of their order for any reason, your package will be returned to us. UPS charges a return fee for this which must be covered by the customer. If we don't hear back from the customer, the package will be considered abandoned and disposed of by UPS and therefore, your order is not eligible for a refund.

At TSHKA, we are committed to maintaining a safe and fair shopping experience for all our customers. Therefore, we reserve the right to restrict or disable customer accounts (including any associated accounts) if we suspect any fraudulent activity or breaches of our policies. This includes, but is not limited to, suspicious claims about orders not being received, returning products that have been used or worn, or returning items that do not match the original order. We also reserve the right to pursue legal action where fraudulent activity is suspected or confirmed.

Shipping costs are non-refundable

Should you have any additional inquiries or require further information regarding returns, shipping, or delivery, please feel free to reach out to us at sales@tshka.com