Dispatch time is 24- 48 hours after placing your order.
UK Standard Delivery - £2.99
For all UK orders Royal Mail aims to deliver standard deliveries between 3-5 working days. All orders are sent via Royal Mail First Class Tracked and Signed for. Please note that over bank holiday weekends there may be slight delays with our Standard Delivery service.
UK Next Day Delivery - £4.99 & UK Saturday Delivery - £7.99
UK Next Day delivery (if ordered by 1pm). TSHKA only posts on weekdays, so next day delivery orders made on the weekend or Friday, will be posted on the next working day. For Saturday delivery, your order must be placed before the 1pm cut off time on Friday.
International Shipping - £17.99
All International orders are shipped via Royal Mail First Class Tracked and Signed for, unless a country e.g. Canada does not have a signed for option, then it will just be shipped via Royal Mail Tracked. The International shipping time frame is between 5-7 working days. Express international shipping is between 2-4 working days.
Depending on the value of your order, your TSHKA parcel may or may not be charged customs or import duties. If your parcel is charged, it is up to the person receiving the parcel to cover these costs. Unfortunately, these charges are out of TSHKA's hands, and vary widely from country to country, so we're unable to predict what your particular charges may be. For more accurate information, we would suggest getting in touch with your local customs office so you're not surprised if there are any unexpected delivery charges at your end.’
Please allow 3-7 working days for pre-ordered items to be shipped, however they could be shipped sooner. No further information will be available on pre-order items. Once your order is sent out you will receive an email.
In some instances the delivery may take longer than the standard shipping times stated above. External factors might cause shipping delays such as international customs processing and holidays that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.
TSHKA are not liable for delayed parcels and we do not refund shipping costs at any cost as the shipping price is already discounted at checkout.
Where can I find my tracking number?
When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number. Sometimes these notifications end up in your spam folder.
If you haven't received a tracking number or the tracking number doesn't work, please contact us via our email and we'll solve it!
For further assistance please email us at email@example.com